Legal

Privacy Policy

This policy explains how we handle personal data and client content.

Information we collect

We collect the information you provide through our contact and quote forms: your name, company, email address, phone number, country and the project details you choose to share.

How we use your information

Your information is used to respond to your enquiry, prepare quotations, deliver agreed services and maintain our business records. We do not sell or rent personal data.

Client content and confidentiality

Documents and content shared with us for translation or review are treated as confidential. Access is restricted to the staff and linguists working on your project.

Storage and security

Enquiries and project records are stored in a secured database with access controls. Only authorized Janitrans staff can view business records; they are never exposed on the public website.

Retention

We retain enquiry and project records for as long as necessary to provide our services and meet legal or accounting obligations.

Your rights

You may request access to, correction of, or deletion of the personal data we hold about you by contacting us using the details below.